Refunds Policy

Thank you for making your online payment with P W Johnson & Associates.

You have the right to cancel your order within 7 days of submitting your payment.  Should you wish to cancel during this 7 day period, please send your request by email to pj@pwjassociates.com, or write to us at P W Johnson & Associates, Rush House, Stockwood, Redditch, Worcestershire, B96 6SX

P W Johnson & Associates has the right to charge a 10% administration fee.

Cancellation Policy: outside 90 days prior to the arrival date in writing 90% refund. 65-90 days prior to arrival date 25% of total rental fee. Less that 65 days no refunds. Payment received for Xmas/New Year (2nd December to 5th January) are not refundable under any circumstances. Phone calls and message are not acceptable for notice of cancellation, only Recorded Delivery letter, or ‘Read Receipted’ email

 

It is recommended that all guests take out travel insurance with cover for cancellations.

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